Get in Touch

We're here to help you strengthen family connections. Reach out to us for support, partnerships, or any questions about our services.

How Can We Help You?

Get in touch with us - we're here to help you stay connected with your loved ones.

Get in Touch

Multiple ways to reach us for support and assistance.

Call Us

1 866 896 4438

1 866 896 GIFT

Speak with our customer support team

Visit Us

33 Irving Pl

New York, NY

Our headquarters in New York

Business Hours

Mon-Fri: 8AM - 6PM EST

Sat-Sun: 9AM - 5PM EST

We're here when you need us most

Frequently Asked Questions

Can't find what you're looking for? Our support team is here to help.

How quickly will I receive a response?

We typically respond to family inquiries within 2-4 hours during business hours. Partnership requests are usually answered within 24 hours.

Do you offer phone consultations?

Yes! We're happy to schedule a phone consultation to discuss your specific needs and answer any questions about our services.

What if my facility isn't ready to partner yet?

No problem! We can provide information and stay in touch until you're ready. We also offer pilot programs for facilities wanting to test our services.